zelle怎么样?^® 工作?

当你注册 Zelle through your online banking account or the mobile app, 你的名字, the name of your bank and the email address or U.S. 手机号码 you enrolled is shared with Zelle (我们不会分享敏感的账户信息——这些信息会保存在你的银行里).

When someone sends money to your enrolled email address or U.S. 手机号码, Zelle 在其“目录”中查找电子邮件地址或手机号码，并通知您的银行收到付款. Your bank then directs the payment into your bank account, all while keeping your sensitive account details private.

我能用zelle吗^® 在国际上?

为了使用 Zelle, the sender and recipient’s bank accounts must be based in the U.S.

我该如何开始?

这很简单—— Zelle 是否已经在手机银行应用程序和您的网上银行账户中可用! 365滚球app下载推荐我们的应用程序或在线登录，并按照几个简单的步骤注册 Zelle 今天. 我们建议你在别人寄钱给你之前注册——这将帮助你更快地得到你的第一笔付款.

你可以找到参与的银行和信用合作社的完整名单 Zelle 在这里. If your recipient’s bank isn’t on the list, don’t worry! The number of participating financial institutions is always growing, and your recipient can still use Zelle 透过下载 Zelle app for Android and iOS.

报名参加 Zelle 应用程序，你的收件人将输入他们的基本联系信息，电子邮件地址和美国.S. 手机号码, and a Visa^® 或万事达卡^® 带美元的借记卡.S. based account (does not include U.S. 领土). Zelle 不接受与国际存款账户相关的借记卡或任何信用卡.

如何使用zelle^®?

You can send, request or receive money with Zelle. 开始吧, 登录你的网上银行账户或手机应用程序，选择“用Zelle汇款”^®.” Once you log in to your online banking account or mobile app, follow the instructions for enrolling if you already haven’t done so.

汇款用 Zelle, 只需从您的移动设备的联系人中选择一个人(或添加一个可信的收件人的电子邮件地址或U.S. 手机号码)，添加你想发送的金额和可选备注，查看，然后点击“发送”.” In most cases, the money is available to your recipient in minutes¹.

To request money using Zelle, 选择“请求,” select the individual from whom you’d like to request money, enter the amount you’d like to request, include an optional note, review and hit “Request.”³

To receive money, just share your enrolled email address or U.S. 告诉朋友手机号码，让他们给你汇钱 Zelle.

如果我在尝试注册电子邮件地址或u时收到错误消息该怎么办.S. 手机号码?

Your email address or U.S. 手机号码 may already be enrolled with Zelleat another bank or credit union. 打电话给我们的客户支持团队，要求他们移动您的电子邮件地址或U.S. 手机号码 to your bank so you can use it for Zelle.

Once customer support moves your email address or U.S. 手机号码, 它将连接到你的银行账户，这样你就可以开始发送和接收钱 Zelle. Please call your bank’s customer support for help.

WHAT TYPES OF PAYMENTS CAN I MAKE WITH ZELLE^®?

Zelle is a great way to send money to family, 朋友和你熟悉的人，比如你的私人教练, babysitter or neighbor².

因为钱会在几分钟内直接从你的银行账户转到另一个人的银行账户¹, Zelle should not be used to send money to people you don’t know or trust.

既不 Zelle 你的银行也不提供任何授权付款的保护计划 比如Zelle， 如果你没有收到你所支付的物品，或者你收到的物品不像你所期望的那样.

WHO CAN I SEND MONEY TO WITH ZELLE^®?

You can send money to friends, family and people you know². We recommend you ask people to enroll with Zelle 在你给他们钱之前——这将帮助他们更快地收到你的付款¹.

因为钱会在几分钟内直接从你的银行账户转到另一个人的银行账户¹, it’s important to only send money to people you trust, and always ensure you’ve used the correct email address or U.S. 手机号码.

SOMEONE SENT ME MONEY WITH ZELLE^®, HOW DO I RECEIVE IT?

If you have already enrolled with Zelle, you do not need to take any further action. 这些钱通常会在几分钟内直接进入你的银行账户¹.

If you have not yet enrolled with Zelle, follow these steps:

1. 点击通过电子邮件或短信收到的付款通知中提供的链接.
2. 选择银行.
3. 按照页面上提供的说明进行注册并收到付款. Pay attention to the email address or U.S. 您收到付款通知的手机号码-您应该注册 Zelle with that email address or U.S. 手机号码 to ensure you receive your money.

CAN I CANCEL A PAYMENT?

如果你汇款的人还没有登记，你只能取消付款 Zelle. 365滚球app下载推荐是否由于收款人尚未登记而导致付款仍未结清, you can go to your activity page, 选择要取消的付款，然后选择“取消此付款”.”

If the person you sent money to has already enrolled with Zelle，钱会直接打到他们的银行账户，不能取消. 这就是为什么只把钱寄给你认识和信任的人很重要, and always ensure you’ve used the correct email address or U.S. 手机号码 when sending money.

If you sent money to the wrong person, we recommend contacting the recipient and requesting the money back. 如果你不能拿回你的钱，请打电话给你的银行的客户支持.

HOW LONG DOES IT TAKE TO RECEIVE MONEY WITH ZELLE^®?

汇款 Zelle is typically available to an enrolled person within minutes¹. Ask your friends and family to enroll with Zelle 在你给他们钱之前——这将帮助他们更快地收到你的付款.

If you send money to someone who isn’t enrolled with Zelle, they will receive a notification prompting them to enroll. 注册后，这笔钱通常会在几分钟内直接转到收件人的账户.

If your payment is pending, 我们建议确认您汇款的人已经注册 Zelle and that you entered the correct email address or U.S. 手机号码. If you’re waiting to receive money, 您应该365滚球app下载推荐是否通过电子邮件或短信收到付款通知. If you haven’t received a payment notification, 我们建议跟进发件人，以确认他们输入了正确的电子邮件地址或U.S. 手机号码.

还是有问题? Please call your bank’s customer support.

WILL THE PERSON I SEND MONEY TO BE NOTIFIED?

是的! They will receive a notification via email or text message.

IS MY INFORMATION SECURE?

Keeping your money and information safe is our top priority. 当你使用 Zelle within our mobile app or online banking, 我们使用与保护您的银行账户安全相同的技术来保护您的信息.

I’M UNSURE ABOUT USING ZELLE^®TO PAY SOMEONE I DON’T KNOW. 我该怎么办??

如果你不认识这个人，或者不确定你是否会得到你所付的钱(例如), items bought from an online bidding or sales site), 你不应该使用 Zelle for these types of transactions.

这些交易有潜在的高风险(就像把钱寄给一个你不认识的人是高风险一样). 既不 Zelle 你的银行也不提供任何授权付款的保护计划 Zelle -例如, 如果您没有收到您所支付的项目或项目不像描述或您所期望的.

LEARN MORE ABOUT TERMS & 条件

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App store is a service mark of Apple Inc. Android、Google Play和Google Play徽标均为Google Inc .的商标. Data charges may apply. Check with your mobile phone carrier for details. 苹果和苹果标志是苹果公司在美国注册的商标.S. 还有其他国家.

Zelle及其相关商标由预警服务公司全资拥有, LLC and are used 在这里in under license.

¹ 交易通常在几分钟内完成.S. 手机号码 is already enrolled with Zelle.

² Must have a bank account in the U.S. 使用 Zelle.

³ In order to send payment requests or split payment requests to a U.S. 手机号码, the 手机号码 must already enrolled with Zelle.